01395 265070
Advice line
03444 111 444

Text Advice: 82727

Home » Advice

Advice

At Citizens Advice East Devon, we can help you with many things.
Did you know that we can help you write a letter to your employer setting out your concerns and suggestions if you’re worried about your rate of pay?
We can also help you look at any benefits or other entitlements you may be entitled to if your income is reduced.
And we can help you plan a logical way to approach your employment problem.

You can find more information below. 

If you need immediate help, then get in touch with our friendly team at Citizens Advice East Devon TEXT Advice to 82727 E: enquiries@citizensadviceeastdevon.org or T: 01395 265070

CA East Devon Facebook

To find out the latest news from Citizens Advice East Devon follow the link to our Facebook page where we are always updating our page with the latest developments. We would love to help.

 

Universal Credit

Get help applying for Universal Credit. Our Help to Claim service is here to support you through the first stages of your Universal Credit claim. We can help with advice from your first application through to your payment. Help to Claim is a dedicated service from Citizens Advice. It’s free, independent, and confidential.

At Citizens Advice East Devon, our friendly trained advisers can help with things such as advice on helping you to gather evidence for your application. ​Get in touch with us. TEXT Advice to 82727 E: enquiries@citizensadviceeastdevon.org or T: 01395 265070.

 

Debt and Money

Many people in our local area are finding that money is tight right now. You may be struggling to stay on top of bills, and credit card holidays and mortgage holidays may be coming to an end. At Citizens Advice East Devon we’re here to help. We have trained advisers that can explain all the options when you are in debt, and we can help you and your family make the right choice of what to do next. TEXT Advice to 82727 E: enquiries@citizensadviceeastdevon.org or T: 01395 265070.

Benefits Advice

Did you know that we can do a benefits check to see that you are getting everything you are entitled to? This is particularly important if your circumstances have changed, for example if you have lost your job, or your family circumstances are now different. You may be able to get help with your council tax bill depending on your income and savings. Taking ten minutes to talk to us can make a real difference to your income. If you’d like to know more ask us at Citizens Advice East Devon.
E: enquiries@citizensadviceeastdevon.org or  T: 01395 265070, or check our Facebook page for updates.

Personal Advice

If your relationship has broken down, we can help you find out what your rights are, for example whether you can stay in the family home or who the children should live with. You can also find out how to deal with things like making a will, registering a birth or changing your name, and where else to go for help. At Citizens Advice East Devon, our friendly trained advisers can assist. ​Get in touch with us ​​TEXT Advice to 82727 E: enquiries@citizensadviceeastdevon.org or T: 01395 265070.

Housing Advice

If you need to know your rights and responsibilities with housing, at Citizens Advice East Devon we can help you. You might for example find yourself threatened with eviction if you can’t cope with your mortgage payments. We can guide to information about renting or buying a home or just finding somewhere to live. We can guide you to information about renting or buying a home or just finding somewhere to live. We can also help with advice on handling problems with your landlord and help to avoid losing your home. TEXT Advice to 82727 E: enquiries@citizensadviceeastdevon.org or T: 01395 265070.

Consumer Advice

Citizens Advice is here to help with all your consumer advice needs. This includes issues such as assistance with refunds or dealing with bad workmanship from a tradesman. We have a consumer helpline that can help, or you can chat locally to one of our friendly advisers here in East Devon. TEXT Advice to 82727 E: enquiries@citizensadviceeastdevon.org or T: 01395 265070.

 

Legal Advice

Citizens Advice East Devon can help you get information about your legal and civil rights. This includes explaining how you should be treated by the police and prison system. We also can out you in touch with organisations to support you with Family Law issues. Talk to our friendly trained advisers and get the support you need. TEXT Advice to 82727 E: enquiries@citizensadviceeastdevon.org or T: 01395 265070. 

Redundancy & Employment

The current crisis is leaving many people facing either the threat or the reality of redundancy. Whatever position you are in, talk to us – we can make sure that the process being followed is fair, and help you with what to expect next. We are also working with partners across the Dstict and County to support people new to the job market, to help you find the best route into your next role. TEXT Advice to 82727 E: enquiries@citizensadviceeastdevon.org or T: 01395 265070.

Disability Benefits

Advice and support for people wanting to know more about disability benefits are a core part of the service we provide here at Citizens Advice. We have a dedicated specialist team that deal just with the range of disability benefits, and with supporting you if you have been turned down for those benefits. Whether you want to know if you or a family member may qualify, get support applying, or challenge a decision, we can help. TEXT Advice to 82727 E: enquiries@citizensadviceeastdevon.org or T: 01395 265070.

Important Information

National CA

Don’t forget you can find a lot of information on our national websites: